The Medical Office Administration Patient Representative curriculum prepares individuals for employment as medical administrative personnel working in a customer service capacity providing administrative and clerical support to patients and customers in an outpatient clinic and/or medical office setting.
Course work includes medical terminology, computer applications, medical office management, i medical insurance and billing, medical legal and ethical issues, oral and written communication, and other topics depending on the subject area selected within this curriculum. Emphasis is placed on customer service and front end office duties to include frequent patient interaction.
Graduates should qualify for employment opportunities in a variety of medical office positions in medical and dental offices, hospitals, insurance companies, laboratories, medical supply companies, and other healthcare related organizations. Upon graduation, students would be better prepared to become certified in Patient Representative national exams.
Admission Requirements and Special Conditions
A high school diploma (or equivalent), satisfactory scores on college placement tests (or equivalent) and a minimum GPA in English and mathematics are required. If students have deficiencies in English and/or mathematics, RCC offers pre-college courses to prepare students for the Medical Office Administration curriculum.
Students are eligible to sit for certification exams upon completion of certain courses. Testing Fees may apply.