2020-2021 Catalog and Student Handbook 
    
    Sep 25, 2020  
2020-2021 Catalog and Student Handbook

Customer Service (C25120CS) Certificate


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Purpose

This certificate program is designed to provide individuals with entry-level competencies in retail, and hospitality industries, and general positions in business and other organizations. Positions available to holders of this certificate would be sales associate, client services representative, customer service associate, and front office administrator.

Program Curriculum


Fall Semester


Class Hours 5 | Lab Hours 2 | Credit Hours 6


Spring Semester


Class Hours 6 | Credit Hours 6


Total Credit Hours 12


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