2015-2016 Catalog & Handbook 
    Sep 25, 2023  
2015-2016 Catalog & Handbook [ARCHIVED CATALOG]

Customer Service (C25120CS) Certificate


This certificate program is designed to provide individuals with entry-level competencies in retail, and hospitality industries, and general positions in business and other organizations. Positions available to holders of this certificate would be sales associate, client services representative, customer service associate, and front office administrator.

Program Curriculum

Fall Semester

Class Hours 5 | Lab Hours 2 | Credit Hours 6

Spring Semester

Class Hours 6 | Credit Hours 6

Total Credit Hours 12